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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Does my insurance cover vaccine cost? Hepatitis B, MMR

A:
We unfortunately do not have any plans that can cover for preventive vaccines.
{{currentOrigin}}/answers/international-student-health-insurance/does-my-insurance-cover-vaccine-cost-hepatitis-b-mmr-14164/

Q:Hi,My grandmother is visiting the U.S. on a tourist visa and plans to stay for 3 months. She is 76 years old, and both her citizenship and country of residence are Iran.However, Im unable to select Iran as the country of residence while trying to purchase a plan. Could you please advise if theres a way to proceed or if you can assist with this issue Thank you in advance for your help.Best regards

A:
We currently only have one plan available to someone from Iran. Travel plans: /international-major-medical-insurance/
{{currentOrigin}}/answers/visitors-medical-insurance/himy-grandmother-is-visiting-the-us-on-a-tourist-visa-and-plans-to-stay-68362/

Q:The drop down menu did not include England. This is where our cruise embarks. We also go to Ireland and Scotland. The only country I could find on the drop down menu was Ireland. Is this ok to use? How do I use England?

A:
The United kingdom would be the country. you only have to choose one country on the application since the plans cover worldwide.
{{currentOrigin}}/answers/travel-insurance/the-drop-down-menu-did-not-include-england-this-is-where-our-cruise-embarks-78430/

Q:Need to find out which medical provider I can go for my son whos 2 years and 6 months. We are in Warsaw Poland .

A:
The plans dor international travel do not keep networks of doctors. you can go to any medical provider in your area.
{{currentOrigin}}/answers/group-travel-insurance/need-to-find-out-which-medical-provider-i-can-go-for-my-son-57750/

Q:Is Patriot plus is a comprehensive plan?

A:
Yes. After the deductible the plan pays 100% to the policy maximum
{{currentOrigin}}/answers/visitor-insurance/is-patriot-plus-is-a-comprehensive-plan-25411/

Q:Hi. I purchased travel insurance. My certificate number is PATAP85572591. My question is if there are no claims against this after the end date, can I get a refund of the premium?

A:
None of the plans provide a refund by the end date if no claims have been filed.Some plans offer refunds only if cancelled early and return the future dates.
{{currentOrigin}}/answers/visitors-insurance/if-there-are-no-claims-against-this-after-the-end-date-can-i-get-a-refund-of-the-premium-71030/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.